Providing Central Maine With Fast, Reliable, Secure Computer Networks And Support Since 1989

  • We Respond Within 5 Minutes Or Less
  • No Geek-Speak
  • 100% No-Small-Print Satisfaction Guarantee
  • Peace Of Mind

Remote Support

Reggie Wass
CEO

Managed IT Services

Let us give you the peace of mind you deserve.

Cloud Computing

Never worry about losing your data again.

Network Security

Let us help you keep your company’s data safe.

Virtualization

Stop buying servers and optimize the ones you have.

Call Us Today At 207-942-3612

4 Reasons to Choose PenBay Computer Systems, Inc. to Support Your Computer Network

1

We Respond Within 5 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

100% No-Small-Print Satisfaction Guarantee. Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

3

No Geek-Speak. You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

4

Peace Of Mind. Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security and backups.

See what other business owners are saying about us…

Responsive IT Support That Gives Us Confidence And Peace Of Mind

Reggie, Tim, and the team at PenBay have kept our computers running smoothly for years. As insurance producers, maintaining compliance standards is important to us, and PenBay helps us do that with confidence.

What really stands out is their responsiveness. They’re just a phone call or email away, and their response time is amazing. On top of that, they’re friendly, kind, and easy to work with.

If you need secure connections, fast response times, and an IT team you can count on, I’d recommend PenBay Computer Systems. They’re the team to have on your side.

Jill K. Murphy Carroll Harper & Associates, Inc.

Security And Responsiveness Give Us Peace Of Mind

We appreciate knowing that PenBay has our backs whenever we need them. They take care of the updates and other important background IT tasks, so I don’t have to remember or worry about those items.

We’ve worked with PenBay since before I joined the firm in 2003. We did look into another company a few years ago, but the cost difference was staggering. More importantly, we know PenBay takes security very seriously, and for a CPA firm like ours, that is paramount.

If security and responsiveness are important to your business, I would recommend PenBay Computer Systems. You should have a conversation with Reggie.

Ellen Cleveland CPA
HMV LLC, Ellsworth
Maine

Peace Of Mind Knowing We’ll Get The Support We Need, When We Need It

For an organization our size, partnering with an outside IT firm is critical to making sure our infrastructure is well-maintained and supported. When we’ve faced critical issues, PenBay’s response has not only been timely, but also thorough and forward thinking. I have peace of mind knowing we’ll get the support we need when we need it.

If you’re considering PenBay, ask the other IT firms you’re talking to whether the owner would answer a cell phone call in the middle of the night to address a critical problem. Reggie does. That level of responsiveness and commitment is why I would recommend PenBay.

David Local financial institution

Read More From Our Clients

Not Ready To Make The Switch Just Yet?

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